Dealing with Personal Matters

People trade with emotion and not just around finances. Analytics permit businesses to examine where people can best fit into the organisation and be their best self.

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As a leader, you’ll know that ‘people don’t care how much you know until they know how much you care’.

Helping your staff manage a situation that affects their mental health is not something you were anticipating when you arrived at work that day, building agility to that situation could be.

The best advice in this situation is to realise that you’re dealing with the building of trust, the base layer of any human engagement. Building trust by being agile in these situations allows you to have healthy ‘conflict’ or difficult discussions where a person’s home life is in competition with their work requirements. Tough conversations build trust.

How can you build up your agility with your people and to difficult situations?

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